COVID-19 Update

We are open and seeing patients!

We are now back in the office, providing non-urgent orthodontic care! We’ve devised a plan for maintaining social separation with added precautions. Please review what's changing before your appointment.

How will it work?

To maximize everyone’s safety, the following steps will occur before, during, and following your orthodontic visit.

Prior to your visit:

  • Upon your arrival, please stay in your car or a safe place outside of our office and call us. We will ask you to complete COVID screening questions and let you know when your chair is available–you can then enter the building.
  • Please knock on our office door–we will meet you there, take your temperature with a forehead-scanning thermometer and give you some hand sanitizer. Please come with clean teeth as we have removed toothbrushes from the sink area–it’s just too risky at this time. You are encouraged to bring and wear a surgical mask upon entering our office and leaving the treatment area. Of course, it will need to be removed during your treatment.
  • We will then take you to your chair for treatment. At this time we will ask friends and family members to stay in the car–our reception room will be closed. We are happy to communicate with parents by phone or email.
  • PRECAUTION: If you are sick, feeling bad, have a cough, sore throat, or fever, please reschedule your visit with us and contact your physician. If you believe you have been exposed to coronavirus in the last two weeks, please reschedule your orthodontic visit.

During your visit:

  • You will be treated with cleaned and sterilized instruments in a properly prepared and disinfected treatment area.
  • Our team will be wearing appropriate personal protective equipment.

After your visit:

  • We will have you wash your hands or give you more hand sanitizer.
  • You will return to your car and call us to schedule your next appointment.

A final note regarding these precautions

We were already practicing most of these measures prior to the dental office closures in mid-March, and they were well received by patients and family members.

We look forward to returning to normal circumstances, but please be aware that many of these new standards will become permanent. If you have any questions, feel free to contact us here. Your health and safety are our main concerns!

Additional COVID-19 information

The Centers for Disease Control (CDC) is central to responding to this threat and a good source of information. More information regarding how to protect yourself can be found on their website.

The CDC provides dentists with a list of Standard Precautions, which we have followed for years and will always continue to follow. Their guidelines are instrumental in keeping our patients and staff safe as well as preventing the spread of any infection. Additional resources:

Be assured your health and safety will continue to be our top priority as this situation develops!

Thank you,
Dr. Jeff Schur